Frequently Asked Questions :
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TOP 10 FREQUENTLY ASKED QUESTIONS


  How do I access SiteBuilder to create and edit my website?

  How do I upload my website?

  How do I update the name servers for my domain?

  What are my FTP details?

  How do I transfer a domain to name.com.au?

  How do I setup my email accounts on the server?

  How do I assign my domain to my hosting service?

  How do I enable FrontPage extensions for my hosting subscription?

  How do I use the Sitebuilder to create and publish my website?

  I have my domain, now I need web hosting!


OTHER FREQUENTLY ASKED QUESTIONS


  What is an Authorization Key?

  How do I setup / modify my DNS?

  How do I setup my email account in Outlook?

  What applications are available with my free hosting service?

  How much will it cost to renew my name.com.au hosting plan after expiry?

  Do I need to host with name.com.au if I purchase my domain with you?

  My website doesn't load when I visit my website?

  How do I upload my site using Microsoft Frontpage?

  How do I buy additional resources (e.g. database, email address, more web space) for my hosting plan?

  What is your telephone and fax number?

  What are DNS records?

  What service agreement am I bound to at name.com.au?

  How long does it take for my domain name to propagate on the web?

  How do I pay an order?

  How do I transfer a generic Top Level Domain (gTLD) .com/net/org/info/biz to name.com.au?

  Glossary of domain transfer terms

  How do I get a copy of my domain Certificate of Registration?

  Should I host my website on a Windows or Linux platform?

  What is the eligibility criteria for .au domain names?

  What payment methods do I have when registering a domain or other products and services?

  How do I recover my username and password?

  What domain name is best for me?

  How do I protect my domain from accidentally expiring or being hi-jacked?

  How do I transfer a .nz domain to name.com.au?

  How do I increase my hosting space?

  How do I transfer a .uk domain name to name.com.au?

  Where can I obtain my registry key?

  How do I redelegate my domain name?

  How do I retrieve my Domain Password?

  How do I transfer a .au domain to name.com.au?

  I do not have access to the contact email address for my account.

  How can I change the legal owner of my .au domain?

  How do I renew my domain?

  How do I add a new credit card to my account?

  What are the fees and what is the process I need to follow to complete the Change of Registrant (Legal owner) for my domain name?

  How do I update my contact details?

  Who or what is ICANN?

  How do I register a domain name?

  How do I log in to my account?

  Who or what is a domain registry?

  Who or what is auDA?

  Are domains case sensitive?

  How do I change the Registrant of a gTLD domain name (.com, .net, .biz, .info, .org)?

  How do I upgrade my plan?

  How do view my transactions?

  My email has changed and I need to update my member profile. How can I do this?