Frequently Asked Questions :
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TOP 10 FREQUENTLY ASKED QUESTIONS


  How do I transfer a domain to name.com.au?

  How do I access SiteBuilder to create and edit my website?

  How do I upload my website?

  How do I update the name servers for my domain?

  What are my FTP details?

  How do I setup my email accounts on the server?

  How do I setup / modify my DNS?

  How do I assign my domain to my hosting service?

  What is an Authorization Key?

  How do I setup my email account in Outlook?


OTHER FREQUENTLY ASKED QUESTIONS


  How do I enable FrontPage extensions for my hosting subscription?

  I have my domain, now I need web hosting!

  How do I use the Sitebuilder to create and publish my website?

  What applications are available with my free hosting service?

  What are DNS records?

  How much will it cost to renew my name.com.au hosting plan after expiry?

  My website doesn't load when I visit my website?

  Do I need to host with name.com.au if I purchase my domain with you?

  What is your telephone and fax number?

  How do I renew my domain?

  How do I transfer a generic Top Level Domain (gTLD) .com/net/org/info/biz to name.com.au?

  Glossary of domain transfer terms

  I do not have access to the contact email address for my account.

  How do I upload my site using Microsoft Frontpage?

  How do I buy additional resources (e.g. database, email address, more web space) for my hosting plan?

  How long does it take for my domain name to propagate on the web?

  How do I recover my username and password?

  How do I pay an order?

  How do I transfer a .nz domain to name.com.au?

  What service agreement am I bound to at name.com.au?

  How do I redelegate my domain name?

  How do I transfer a .uk domain name to name.com.au?

  How do I retrieve my Domain Password?

  How can I change the legal owner of my .au domain?

  What are the fees and what is the process I need to follow to complete the Change of Registrant (Legal owner) for my domain name?

  Should I host my website on a Windows or Linux platform?

  What domain name is best for me?

  What is the eligibility criteria for .au domain names?

  How do I update my contact details?

  Who or what is ICANN?

  How do I add a new credit card to my account?

  Where can I obtain my registry key?

  How do I get a copy of my domain Certificate of Registration?

  How do I transfer a .au domain to name.com.au?

  What payment methods do I have when registering a domain or other products and services?

  How do I protect my domain from accidentally expiring or being hi-jacked?

  How do I increase my hosting space?

  Who or what is auDA?

  How do I change the Registrant of a gTLD domain name (.com, .net, .biz, .info, .org)?

  How do I log in to my account?

  Who or what is a domain registry?

  How do I register a domain name?

  Are domains case sensitive?

  My email has changed and I need to update my member profile. How can I do this?

  How do view my transactions?

  How do I upgrade my plan?