Frequently Asked Questions :
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TOP 10 FREQUENTLY ASKED QUESTIONS
How do I transfer a domain to name.com.au?
How do I access SiteBuilder to create and edit my website?
How do I upload my website?
How do I update the name servers for my domain?
What are my FTP details?
How do I setup my email accounts on the server?
What is an Authorization Key?
How do I setup / modify my DNS?
How do I assign my domain to my hosting service?
How do I setup my email account in Outlook?
OTHER FREQUENTLY ASKED QUESTIONS
How do I enable FrontPage extensions for my hosting subscription?
What are DNS records?
How do I recover my username and password?
What applications are available with my free hosting service?
I have my domain, now I need web hosting!
How do I use the Sitebuilder to create and publish my website?
How much will it cost to renew my name.com.au hosting plan after expiry?
Glossary of domain transfer terms
How do I transfer a generic Top Level Domain (gTLD) .com/net/org/info/biz to name.com.au?
I do not have access to the contact email address for my account.
Do I need to host with name.com.au if I purchase my domain with you?
How do I renew my domain?
My website doesn't load when I visit my website?
How can I change the legal owner of my .au domain?
How do I transfer a .nz domain to name.com.au?
What is your telephone and fax number?
What are the fees and what is the process I need to follow to complete the Change of Registrant (Legal owner) for my domain name?
Who or what is ICANN?
How do I transfer a .uk domain name to name.com.au?
How do I pay an order?
How do I buy additional resources (e.g. database, email address, more web space) for my hosting plan?
How do I upload my site using Microsoft Frontpage?
How long does it take for my domain name to propagate on the web?
What service agreement am I bound to at name.com.au?
Who or what is a domain registry?
Where can I obtain my registry key?
What domain name is best for me?
How do I redelegate my domain name?
Who or what is auDA?
What is the eligibility criteria for .au domain names?
How do I retrieve my Domain Password?
How do I update my contact details?
What payment methods do I have when registering a domain or other products and services?
Are domains case sensitive?
How do I add a new credit card to my account?
Should I host my website on a Windows or Linux platform?
How do I protect my domain from accidentally expiring or being hi-jacked?
How do I register a domain name?
How do I transfer a .au domain to name.com.au?
How do I change the Registrant of a gTLD domain name (.com, .net, .biz, .info, .org)?
How do I increase my hosting space?
How do I get a copy of my domain Certificate of Registration?
How do I log in to my account?
How do I upgrade my plan?
My email has changed and I need to update my member profile. How can I do this?
How do view my transactions?
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