Frequently Asked Questions :
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TOP 10 FREQUENTLY ASKED QUESTIONS


  How do I transfer a domain to name.com.au?

  How do I access SiteBuilder to create and edit my website?

  How do I upload my website?

  How do I update the name servers for my domain?

  What are my FTP details?

  How do I setup my email accounts on the server?

  How do I setup / modify my DNS?

  What is an Authorization Key?

  How do I assign my domain to my hosting service?

  How do I setup my email account in Outlook?


OTHER FREQUENTLY ASKED QUESTIONS


  How do I enable FrontPage extensions for my hosting subscription?

  What are DNS records?

  I have my domain, now I need web hosting!

  What applications are available with my free hosting service?

  How do I use the Sitebuilder to create and publish my website?

  How do I recover my username and password?

  How much will it cost to renew my name.com.au hosting plan after expiry?

  Do I need to host with name.com.au if I purchase my domain with you?

  Glossary of domain transfer terms

  My website doesn't load when I visit my website?

  How do I transfer a generic Top Level Domain (gTLD) .com/net/org/info/biz to name.com.au?

  I do not have access to the contact email address for my account.

  How do I renew my domain?

  What is your telephone and fax number?

  How do I pay an order?

  How do I upload my site using Microsoft Frontpage?

  How do I transfer a .nz domain to name.com.au?

  How do I transfer a .uk domain name to name.com.au?

  How do I buy additional resources (e.g. database, email address, more web space) for my hosting plan?

  How long does it take for my domain name to propagate on the web?

  Who or what is ICANN?

  What are the fees and what is the process I need to follow to complete the Change of Registrant (Legal owner) for my domain name?

  What service agreement am I bound to at name.com.au?

  How can I change the legal owner of my .au domain?

  How do I redelegate my domain name?

  How do I retrieve my Domain Password?

  What is the eligibility criteria for .au domain names?

  What domain name is best for me?

  Who or what is auDA?

  Who or what is a domain registry?

  How do I add a new credit card to my account?

  Where can I obtain my registry key?

  How do I update my contact details?

  Should I host my website on a Windows or Linux platform?

  How do I protect my domain from accidentally expiring or being hi-jacked?

  What payment methods do I have when registering a domain or other products and services?

  How do I transfer a .au domain to name.com.au?

  How do I get a copy of my domain Certificate of Registration?

  How do I log in to my account?

  How do I increase my hosting space?

  How do I change the Registrant of a gTLD domain name (.com, .net, .biz, .info, .org)?

  How do I register a domain name?

  Are domains case sensitive?

  My email has changed and I need to update my member profile. How can I do this?

  How do I upgrade my plan?

  How do view my transactions?