How do I recover my username and password?
NOTE: If you no longer have access to the contact email address click here.
- To recover your password, go to name.com.au/members/ and click on the 'Forgot Your Password?' link, or click here to go directly to that page.
- Click on the Get A Secret button, and enter your login name, then click Submit. The Secret will be emailed to the contact email address on the account.
If you have forgotten your login name, please log a support ticket and request that your username and password be sent to the contact email address.
- When you have received your Secret, click on the Change Password button to reset your password. After you have reset your password you will be able to log in to your control panel by clicking on the 'Member Login' link at the top of the page or go directly to name.com.au/members/.