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Frequently Asked Questions : 218



How do I update the name servers for my domain?

If you update your name servers you're changing the direction your domain points from its existing server to a new one. To do this you need to complete the following.

  1. Log in to your Domain Management area by entering your username and password in the 'Members Login' area to the right of each page. Or go directly to name.com.au/members/.

  2. Select My Domains.

  3. Click on the domain name you wish to update.

  4. Click the Manage DNS button as shown below.
    Manage DNS

  5. This will ask for a Primary and Secondary Nameserver. The name servers will probably be in the form of ns1.yourhost.com.au and ns2.yourhost.com.au.

    If you are unsure of your name servers, please log a support ticket.

  6. Click Update. Our system will save your new details. If you require further information, please contact us.

    Redelegation usually takes 24-72 hours to be visible on the web.

    You must enter at least two nameservers for your domain for it to be active.