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 Frequently Asked Questions : 306



How do I setup my email accounts on the server?

  1. Log in to your control panel by clicking on the 'Member Login' link at the top of the page or go directly to name.com.au/members/.

    NOTE: If you only have one domain, or one subscription, go directly to step 3.

  2. Click Select Subscription from the top menu, then click on the Select link next to the appropriate subscription.
    Top Menu

  3. Click Hosting from the top menu. You will be taken to the hosting account for the domain you selected in step 2 (if you only have one hosted domain, this will automatically be selected).
    Left menu

  4. Click on the E-mail > E-mail addresses, then Add New E-mail Address button.

  5. E-mail Accounts
    1. Enter your username and password (This is the password that you will need to enter in your mail client, such as Outlook).
    2. If you would like to forward the emails to an external email address, enter the complete email address in the Forwarding section.
    3. Click Next > Finish.

  6. Catch-All Account
    A catch-all address will forward all emails sent to a specific address no matter what the user name is. For example, if a person sends info@yourdomain.com or johnsmith@yourdomain.com all mail will forward to the same destination address.

    NOTE: A catch-all is not advised, as it greatly increases the amount of spam you receive.
    1. Select Catch-All Configuration from the left menu.
    2. Click the Edit button and enter the email address in the Forward to address field.
      3. Catch-All
    3. Click Submit.
You are now ready to setup your email client, such as Outlook. Click here for instructions.