<<Back


Frequently Asked Questions : 501



How do I upgrade my plan?

  1. Log in to your control panel by clicking on the 'Member Login' link at the top of the page or go directly to name.com.au/members/.

  2. You will be taken to the Billing section of your control panel.

  3. On the menu at the left of the screen, select Upgrade Wizard > Change Subscription Plan.
    Upgrade Wizard

  4. A list of your subscriptions will be displayed. Select the one you wish to upgrade.

  5. Select the plan you wish to upgrade to, and click the Choose Service Plan button.

  6. Select where the new subscription period will be counted from by placing the Switched Subscription Period Starts radio button either in the From the Start Date of Current Subscription or in the From the Date of Upgrade position. 
    Start Date

  7. Select new subscription period from the list on the bottom on the screen.

  8. Click the Select Period button when finished. If you have made a mistake, click the Cancel button to start over the service plan to switch to selection. 

  9. IMPORTANT: Make sure that all the data you have provided is correct and press the Place Order button to confirm your order.
Upon successful completion you will see the message similar to: "Upgrade Order #13-000084 has been placed."